Yes! At Stone Oak Jewelers, custom jewelry design is our specialty. Whether you're dreaming of a one-of-a-kind engagement ring, wedding band, or statement piece, we’ll help bring your vision to life from concept to completion. Our custom process includes CAD design, 3D renders, and gemstone selection so you can visualize your piece before it’s made. Visit our Custom Jewelry Design page to get started.

Custom jewelry typically takes 1–2 weeks, depending on the complexity of the design and gemstone sourcing. We’ll keep you informed every step of the way—from the initial sketch to your 3D model and final casting—so you always know where your piece is in production.

Absolutely. Many clients bring us sentimental pieces like heirloom diamonds, gemstones, or gold from outdated or broken jewelry. We love helping you redesign them into something new that you’ll be excited to wear. We’ll examine each component to ensure it’s suitable for reuse and create a design that preserves its meaning.

Yes! We offer financing optionsthrough partners like Wells Fargo to make your purchase more flexible. We also offer an in-house layaway programwith no interest—just ask us in-store or call for details. We’re here to help you make the jewelry of your dreams a reality.

Yes, we provide certified jewelry appraisalsperformed by GIA-trained gemologists. Whether you need documentation for insurance, estate planning, or personal records, you’ll receive a detailed report that includes gemstone specifications, photograph of the item, metal type, and current market value.

Yes, we buy gold, silver, platinum, and fine jewelry—even if it’s broken. We offer transparent pricingbased on current market values, and you’re welcome to watch as we test and weigh your items. Often you can choose to receive a cash payout or store credittoward something new.

Absolutely. Our expert jewelers handle ring resizingfor most types of rings, including vintage and detailed styles. We take care to preserve the design and integrity of the piece while ensuring it fits perfectly.

Yes, we provide full-service jewelry repairon site. From ring sizing, chain soldering, and clasp replacement to prong re-tipping, stone tightening, and full restorations, we do it all with expert craftsmanship and care.

We offer professional watch repairsincluding battery replacements, movement repairs, crystal replacements, and band adjustments. We also pressure test watches after battery installation to help maintain water resistance.

We recommend bringing your jewelry in every 6 monthsfor a professional cleaning and inspection. This allows us to catch any loose stones or worn prongs before they become a problem. Our ultrasonic cleaning and steam treatments will also restore your jewelry’s sparkle.

Yes! We use advanced 3D design and rendering software, allowing you to see detailed digital images and even wax models of your piece before we move into production. This ensures that every detail meets your expectations.

Yes. At Stone Oak Jewelers, we take great care in sourcing diamonds responsibly. We work exclusively with trusted, reputable suppliers who share our commitment to ethical labor practices and transparent supply chains. If you’re looking for sustainable options, we also offer a beautiful selection of lab-grown diamonds that provide the same brilliance and durability as natural stones, with a lower environmental impact.

Stone Oak Jewelers is located in San Antonio, Texas, in the Stone Oak area. Walk-ins are always welcome, but we do recommend scheduling an appointment for custom design consultations so we can dedicate time just for you.